Frequently asked questions

Can I use a template on more than one site?

Yes — every purchase includes use on unlimited sites you own or build for clients. See the license for the one thing you can't do: redistribute or resell the template itself.

Do free templates need an account?

Yes, a free account — that's how your downloads page can keep every template and its future updates in one place.

What does All Access include?

Every template in the library today, every template we release in the future, and lifetime updates — for a single one-time payment. No subscription.

Do you offer refunds?

If a template genuinely doesn't work as described and support can't fix it, write to us within 14 days of purchase and we'll make it right.

How do I get support?

Reply to any WPNexa email or write to support@wpnexa.com with your template name and a description of the issue. Include a link if the problem is visible on your site.